Privacy Policy

DATA PROTECTION

for the business activities of:
Lucidlog Ltd
under the patented trade name: “Lucidlog”

1. Controller and Scope

The person responsible within the meaning of the EU General Data Protection Regulation (hereinafter: GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

Lucidlog Ltd
Under the patented trade name: “Lucidlog”
Register Office Address: C/O Unit 4, Kinetica, 13 Ramsgate Street, London, United Kingdom, E8 2FD
Business Address: Level 18, 40 Bank Street, London, United Kingdom, E14 5NR
Telephone: +44 7365 025579
Website: https://www.lucidlog.co.uk
E-Mail Address: [_info@lucidlog.co.uk_]

This data protection declaration applies to Lunami’s website, which can be accessed under the domain https://www.lucidlog.co.uk and the various subdomains (hereinafter referred to as “Our Website”).

2. Data Processing on Our Website

We only use and collect personal data if this is necessary to ensure a functioning website and the content and services. When you visit our website, personal data is automatically collected and transmitted to us. This data is stored temporarily in the so-called “log file”.

3. Personal Data

We collect, process and use your personal data only with your consent for the purposes agreed with you or if there is another legal basis in accordance with the GDPR; this in compliance with data protection and civil law provisions. Only such data are collected that are necessary for us to provide the services or that you have made available to us voluntarily. The personal data to be processed fall into the following data categories: name/company, date of birth, gender, contact details (telephone number, e-mail address, etc.), order details, bank details, credit card details, customer service requests, photos, video recordings, voice recordings of people, biometric data, etc. In addition, personal data is all data that contains individual information about personal or factual circumstances.

The data provided voluntarily will be processed by us for the following purposes on the basis of your consent: customer service, our own advertising purposes (sending offers, newsletters, etc.). We also process anonymized data for statistical purposes.

4. Contact Form

Our website offers you the opportunity to contact us via a provided form [https://www.lucidlog.co.uk/contact]. The following personal data will be processed by you:

• Name and Surname
• E-mail Address
• Telephone Number

By providing the above data, you enable us to process your request. When you use the contact form, your personal data will not be passed on to any third parties.

5. Information & Deletion (Instructions on Legal Remedies)

You have the right to be informed about your stored or processed personal data, its origin and recipient, and the purpose of the data processing as well as a right to correct, transfer, object, restrict the processing and blocking or deletion of incorrectly processed data.

A revocation in this context means that we will no longer process your data for the above-mentioned purposes from this point in time. For inquiries in this context, please use the contact details below.

If you think that processing your personal data violates the applicable data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the data protection authority responsible for this matter in your country of origin.

6. Data Security

We protect your personal data with appropriate technical and organizational precautions. In particular, precautions are taken to protect against unauthorized, illegal or accidental access, processing, loss and manipulation. Despite constant efforts to maintain an appropriately high standard for your data security, it cannot be completely ruled out that information you have disclosed via the Internet will be viewed or used by other people. Therefore, please note that we accept no liability for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g. hacker attacks on our IT system).

In order to guarantee data security even in the event of transmission, the transmission of the content of our website takes place with the help of encryption using the SSL method.

7. Transmission of Data to Third Parties

It may also be necessary for us to forward your personal data to third parties (e.g. contractual partners of Lunami). If necessary, forwarding takes place solely on the basis of the GDPR using session cookies SSL encryption.

Your personal data will only be passed on to third parties if you have given your express consent to this in accordance with Article 6 Paragraph 1 Letter a GDPR, this is permitted by law and required by Article 6 Paragraph 1 Letter b GDPR to fulfill a contractual relationship with you there is a legal obligation pursuant to Article 6 Paragraph 1 Letter c GDPR or disclosure pursuant to Article 6 Paragraph 1 Letter f is necessary to protect legitimate company interests and to assert, exercise or defend legal claims and there is no reason to assume there is that you have an overriding interest worthy of protection which conflicts with this.

In individual cases, it is possible that the recipients of your personal data are located outside of your country. We cannot guarantee that the same or a similarly high level of data protection exists in these countries. However, your personal data will only be forwarded to countries that have an appropriate level of data protection in accordance with the EU Commission decision under Article 45 GDPR, or we take measures to ensure that all recipients have an appropriate level of data protection. We use the standard contractual clauses 2010/87/EC and/or 2004/915/EC.

8. Data Breach Notification

Despite constant efforts on our part to detect or prevent data breaches at an early stage, their occurrence cannot be completely ruled out. Should this happen, they will be reported to you or the supervisory authority including the affected data category.

9. Retention of Data

We store your personal data to fulfil contracts and/or legal obligations and, if necessary, to enforce any claims by/against us when absolutely necessary.

The personal data you provide is absolutely necessary for the fulfilment of the contract or pre-contractual measures. Should you consider not sharing your personal data, no contractual relationship can come about between us.

10. Cookies

a) Type and Scope of Data Processing

Cookies are used on our website. Cookies are small files that are sent to the browser of your end device and stored there in connection with your visit to our website. Some functions of our website cannot be provided without the technically necessary use of cookies. Certain cookies also enable us to carry out various analyses. For example, your browser can be recognized when you visit our website again.

Transient cookies are used by us and are automatically deleted when you close your browser. These cookies allow us to collect your session ID. Requests from your browser can thus be assigned to a joint session, which enables us to recognize your end device when you visit the website again later.

In addition, persistent cookies are used on our website. These are stored in your browser for a longer period of time and transmit information to us. The exact storage period depends on the type of cookie. You can delete this type of cookie yourself in your browser settings.

Certain cookies are required for technical reasons in order to enable visiting a website with all its functions. These so-called “necessary cookies” relate to the following applications:

• “Google Analytics”
• “Google Maps”
• “Google Web Fonts”

Performance-related cookies enable us to carry out an analysis of website usage in order to continuously improve its functionality. For example, data is collected on how the website is used by visitors, which pages are accessed most frequently or which error messages are displayed. These cookies also contribute to the safe and proper use of the website.

b) Legal Basis

The legal basis for the purposes of use described above is Art. 6 (1) (f) GDPR. If you also give your consent on the basis of a notice (“cookie banner”), the legality of use is also based on Article 6 (1) (a) GDPR.

c) Storage Period

As soon as the storage of the transmitted data is no longer necessary for intended purpose, this information will be deleted. Further storage takes place in individual cases if this is required by law.

d) Configuration of Browser Settings

Standard browsers are usually preset in such a way that cookies are accepted by default, without you having to do anything. However, you can preset your browser in such a way that only certain cookies or no more cookies are automatically accepted. However, such settings mean that we can no longer guarantee that our website will function properly.

In the browser settings you can also delete saved cookies or display the storage period. You can also activate notifications when cookies have been saved.

We would also like to point out that browsers differ from each other, which is why we ask you to use the help menu for configuration settings if necessary.

11. Tracking and Analysis Tools

Our website uses tracking and analysis tools. The use of tracking measures also enables us to statistically record the use of the website by visitors and to expand our online offer through the knowledge gained. These interests justify using the tracking and analysis tool described in accordance with Article 6 (1) (f) GDPR. If you give your consent on the basis of a notice on our website (“cookie banner”), the legality of the data use is also based on Article 6 (1) (a) GDPR. The respective processing purposes and the processed data can also be taken from the following description of the respective tracking and analysis tools.

a) Google Analytics

Our website uses Google Analytics, a web service provider from Google Ireland Limited (“Google”, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland).

The cookies used by Google Analytics are stored on your end device and enable an analysis of our website usage. The information generated by Google Analytics (e.g. location, time, frequency of use, etc.) is usually transmitted to a Google server in the USA and stored there. In this context, it cannot be ruled out that these cookies will also collect other personal data. There is also the possibility that Google may forward this information to third parties if this is required by law or if third parties process this data on behalf of Google.

Your use of the website will be evaluated by Google on behalf of the operator with the help of the information generated by the cookies in order to compile your website activities and to provide the website operator with other services related to the use of the website. According to Google, your IP address will not be linked to other Google data (“tracking”). You can prevent the storage of cookies by making a corresponding setting in your browser; however, we would like to point out that in this case you will not be able to use all functions of the website without restriction.

In order to prevent the possible storage of personal data along with your IP address by Google Analytics, you can download a corresponding tool from the following link and then install it: OptOut GoogleAnalytics

By installing this tool, you prevent information about your website visit from being sent to Google Analytics.

Note: Other analyzes are not prevented by this tool.

b) Google Maps

Our website uses Google Maps, a web service provider from Google Ireland Limited (“Google”, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland).

With the help of Google Maps, maps are displayed visually in order to obtain geographical information (e.g. our business location), which can make it easier for you to get there. When you access the respective page, information about your use of the website is transmitted to the Google servers and stored there if necessary. This may also result in the transmission of data to Google servers in the USA. There is also the possibility that Google may forward this information to third parties if this is required by law or if third parties process this data on behalf of Google.

If you are logged into a Google user account at the same time, this data can be assigned to your account. According to Google, this assignment can be prevented by logging out of the Google account beforehand. Your data is collected, stored and evaluated in accordance with Article 6 Paragraph 1 lit. f GDPR on the basis of Google’s legitimate interest in the display of personalized advertising, market research or needs-based website design. You must exercise your right to object to the creation of such “user profiles” vis-à-vis Google.

By deactivating JavaScript in your browser, you can prevent future transmissions of data to Google when using the Google Maps web service. This also prevents the map from being displayed on our website.

c) Google Web Fonts

Our website uses Google Web Fonts, a web service provider from Google Ireland Limited (“Google”, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland).

This tool is used on our website to ensure that fonts are displayed consistently. If a page is called up, your browser loads the web fonts required for this purpose into the browser cache, which means that texts or fonts are displayed in the correct format.

However, we no more share your personal data with Google. The Google Web Fonts are now stored on our own server.

Presenting our online offer attractively and uniformly represents a legitimate interest within the meaning of Article 6 Paragraph 1 lit. f GDPR. If your browser does not support web fonts, a standard font will be displayed on your end device.

12. Plugins

Our website contains so-called social plugins from social networks:

• “Youtube” (Google Ireland Limited, Gordon House, Barrow St, Dublin D04 E5W5, Ireland)
• “Facebook” (Meta Inc., 1 Hacker Way, Menlo Park, CA 94025, United States)
• “Instagram” (Meta. Inc., 1 Hacker Way, Menlo Park, CA 94025, United States)

The provider of these services is the respective company. Social plugins are identified on our website by the respective button belonging to the service. The social plugins can result in data being transmitted to the relevant provider and, if necessary, being assigned to your user account.

In this context, data protection on our website is guaranteed by the so-called “2-click solution”: The functions of the respective social plugin are activated in two stages. First you have to click on the corresponding link on our website, which establishes a connection to the servers of the respective provider. Only the second click enables you to call up the content of the social plugin. If you are logged into a user account of the respective provider at the same time, your website visit may be assigned to the provider. When interacting with the social plugin, the corresponding information is transmitted directly to the provider’s server and stored there. This may also result in data being transferred to the USA. There is also the possibility that this information will be published in the social network among your contacts. You can prevent such an assignment by logging out of your account with the respective provider before visiting our website.

The scope and purpose of the data collection by the respective provider can be found in the data protection information directly from the provider. You can also find settings to protect your privacy there.

• “Youtube” https://policies.google.com/privacy?hl=de
• “Facebook” https://www.facebook.com/privacy/center/?entry_point=privacy_shortcuts_redirect
• “Instagram” https://www.help.instagram.com/519522125107875/?maybe_redirect_pol=0